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Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://gardenretreatrooms.co.uk Website (the “Website”) operated by GR Rooms Ltd., a(n) Private Company Limited by Shares formed in England, with a registration number of 13214109 (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website.We collect the following information about you:

Specific piece of information – Name

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.

Where we get this information

  • Information submitted by the consumer;
  • Tracking pixels.

How we use this information

  • Analytics;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Verifying customer information.

What happens if we don’t have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Billing address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Phone number
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Providing customer service;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
IP address
Legal basis for processing this information
  • The user has provided consent to the processing of their information.
Where we get this information
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
  • Analytics.
What happens if we don’t have this information
  • Our use of your data for analytics will not be possible.
Specific piece of information
Email address
Legal basis for processing this information
  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation.
Where we get this information
  • Information submitted by the consumer.
How we use this information
  • Marketing and advertising;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Providing customer service;
  • Verifying customer information.
What happens if we don’t have this information
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for verifying customer information will not be possible.
Specific piece of information
Information regarding your interaction with our website or application
Legal basis for processing this information
  • The user has provided consent to the processing of their information.
Where we get this information
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
  • Analytics.
What happens if we don’t have this information
  • Our use of your data for analytics will not be possible.

With whom we share your personal information

We share the personal information below with the following third parties for the following reasons:

Specific piece of personal information shared
Name
Categories of third parties with whom personal information is/was shared
  • Customer management systems;
  • Email marketing vendors;
  • Financial transactions processors
Reasons for sharing
  • To manage our interactions with you;
  • To market to you via email;
  • To process transactions.
Specific piece of personal information shared
Billing address
Categories of third parties with whom personal information is/was shared
  • Customer management systems;
  • Financial transactions processors
Reasons for sharing
  • To manage our interactions with you;
  • To process transactions.
Specific piece of personal information shared
Phone number
Categories of third parties with whom personal information is/was shared
  • Customer management systems
Reasons for sharing
  • To manage our interactions with you.
Specific piece of personal information shared
Email address
Categories of third parties with whom personal information is/was shared
  • Customer management systems;
  • Financial transactions processors
Reasons for sharing
  • To manage our interactions with you;
  • To process transactions.
Specific piece of personal information shared
Information regarding your interaction with our website or application
Categories of third parties with whom personal information is/was shared
  • Data analytics providers
Reasons for sharing
  • To analyze your interactions with us or our website.

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Destroying the personal information that we no longer need;
  • Requiring our employees to sign confidentiality agreements;
  • Implementing and monitoring intrusion prevention and detection systems;
  • Maintaining up-to-date software and safeguards;
  • Performing regular due diligence of vendors;
  • Implementing physical security measures.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyzing our Website traffic;
  • Analyzing your interactions with advertisements;
  • Identifying if you are signed in to the Website;
  • Testing content on the Website;
  • Storing information about your preferences;
  • Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect until we no longer consider you a suitable prospect.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

Applies To

Residents of Canada, the European Union and/or the European Economic Area, and the United Kingdom only

Applies To

Residents of Nevada only

Applies To

Residents of the European Union and/or the European Economic Area and the United Kingdom only

Applies To

Residents of the European Union and/or the European Economic Area and the United Kingdom only

Applies To

Residents of Canada, the European Union and/or the European Economic Area, and the United Kingdom only

Applies To

Residents of Canada, the European Union and/or the European Economic Area, and the United Kingdom only

Applies To

Residents of the European Union and/or the European Economic Area and the United Kingdom only

Applies To

Residents of the European Union and/or the European Economic Area and the United Kingdom only
Applies To Residents of the European Union and/or the European Economic Area only

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name;
  • Billing address;
  • Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Martin Kurm
Managing Director
+44 01304 614922
info@placehill.co.uk

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in United Kingdom.

Data Protection Officer

Martin Kurm is our Data Protection Officer and may be reached via email at info@placehill.co.uk.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at info@placehill.co.uk.

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© Copyright 2024 PlaceHill – All Rights Reserved.
Registered in England & Wales. Company No. 13214109.

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